Frequently asked questions

General FAQs

What payment methods do we accept?

we accept a wide range of payment methods, including all major debit and credit cards (American Express in USD, Mastercard, and Visa), as well as popular digital wallets and online payment platforms such as Apple Pay, Google Pay, UnionPay, Shop Pay, and PayPal.

Can I use JCB credit card (Or Other Major bank excludes Australia) to check out?

No, we apologize for the inconvenience may cause, and we are looking forward to making this an availability in the future.

How long it normally takes for my enquiries to respond?

General inquiries typically took up to two days to receive a response. For billing and order-related inquiries, responses were usually provided within five hours during daytime hours.

Is XXSTECH an Australian company?

XXSTECH is an Australia-based, growing business that aims to expand internationally in the future. Therefore, yes, XXSTECH is an Australian company.

Is XXSTECH scammer?

You can presume we are; No problem at all, we don't mind. But please don't come in seriously or otherwise you may commit for a false accusation (@<>@)

Your Orders

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Delivery And Shipping

This section for all information and assistance in regards to Delivery and Shipment

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Return, Refund or Exchange

Information about Our 100% satisfaction policy in return, refund or exchange matters

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